Dr. Althea 345 Relief Cream - 50ml

345 Relief Cream is a regenerating ointment gel cream rich in nutrients that skillfully combines ingredients to address blemishes, nourish the skin, and provide soothing care, resulting in a well-rounded skincare solution. This lightweight post-acne cream effectively tends to acne aftermath without a heavy feel. Its multi-layered cream structure offers a through and lasting skincare by catering to various skin needs, ensuring continuous hydration and nourishment. 

This cream contains a potent blend of Niacinamide, Panthenol, and Opuntia Ficus-Indica Stem Extract, each present in significant concentrations (10,000ppm), delivering numerous benefits for the skin. Niacinamide, or Vitamin B3, enhances the skin's moisture barrier, regulates oil production, fades dark spots, and promotes an even skin tone. Panthenol provides effective hydration, aids in healing minor irritations, and soothes redness. Opuntia Ficus-Indica Stem Extract offers exceptional hydration and is ideal for dry or sensitive skin. The cream's multi-layered structure ensures long-lasting skin nourishment and hydration through concentrated plant-based hydrators and hyaluronic acid.

This cream is a gentle and natural skincare option, free from artificial colors and fragrances, making it ideal for sensitive skin. It provides a silky, non-greasy, and refreshing feel due to moisturizing oils, and it's both vegan-certified and EWG Green Grade-rated, emphasizing its commitment to environmental and skin safety standards.

How to use it? 

1. Wash your face with a gentle cleanser suited for your skin type.

2. Apply less viscous skincare products like toner first.

3. Apply an adequate amount of the 345 Barrier Cream as your final or semi-final step in your skincare routine.  

General Conditions:

When the website receives a purchase order from the client, it sends a message via email to acknowledge receiving the order.


We certainly understand that a mistake may happen by the client during the purchase process, to fix it please contact us at ( support@xoxo-eg.com ). or submit a contact request from this link ( Contact Us ) or call Us on mobile number ( +201006422343 )


In order to have a pleasant shopping experience, the client needs to make sure all the personal information provided are accurate; the name, address, And Mobile Number.

Orders are usually delivered within a period ranging from two to 6 working days, depending on the customer’s address and according to our order processing procedures. During this period, the customer receives a phone call through our representative or a representative of one of our logistics partners to receive the order or coordinate to receive it at another date, provided that it does not exceed 3 days from the date of the call with the shipping representative.

In case of refusal to receive and after verifying the reason for refusing, xoxo-eg.com has the right to take the necessary legal measures, from closing the account, canceling the purchase order, and banning from completing any future purchases.

The client should only have one account and should only use a voucher once. In case of breaching this rule, xoxo-eg.com has the right to take the necessary legal measures, from closing down the account, canceling the purchasing order, and banning from completing any future purchases.


Right of withdrawal:
The client has the right to cancel his order within a day from the purchasing date and before the product gets processed.

In case the product left our premises on its way to the client, it can’t be returned. In this case, the client should read the (return policy).

We have a 14-day return policy, which means you have 14 days after receiving your product to request a return.

To be eligible for a product return for any of these reasons:

* The product is defective or damaged.

* You have received the wrong product.

* You change your mind about the product.

Your product to be returned must be in the same condition you received it, unopened or unused, with factory seal, and in its original packaging. You may also need a receipt or proof of purchase from our store.

To start a refund, you can email us at (support@xoxo-eg.com). Or send a contact request through this link (contact us) or call us at +201006422343

Our service representative will respond to you and review the status of your return request, and if your return is accepted, we will send you all instructions on how and where to send your package.

Damages and issues

Please inspect your order upon receipt and contact us immediately if the product is defective, damaged, or if you receive the wrong product, so that we can assess and correct the problem immediately.

Exceptions / Non-returnable items

Unfortunately, we cannot accept returns on products that are eligible for offers, discounts, or gifts.

Substitution

The quickest way to ensure you get what you want is to return the item you have, and once your return is accepted, make a separate purchase for the new item.

Refunds

We will notify you as soon as we receive and inspect the returned product, and we will inform you if a refund has been approved or not according to the condition of the returned product and that it is in compliance with the return conditions, and within 3 working days of receiving the return. and if approved; You will receive a purchase voucher or a refund with a bank transfer of the same value as the returned product including the shipping cost if the product was damaged / defective or you received the wrong product,

but if the reason is that you changed your mind about the product, the value of shipping expenses will not be refunded.