When the website receives a purchase order from the client, it sends a message via email to acknowledge receiving the order.

A mistake may happen by the client during the purchase process, to fix it please contact us at xoxo.cosmetics.eg@gmail.com ). or submit a contact request from this link ( Contact Us ) or call Us on mobile number ( +201006422343 )

In order to have a pleasant shopping experience, the client needs to make sure all the personal information provided are accurate; the name, address, And Mobile Number.

The client should only have one account and should only use a voucher once. In case of breaching this rule, xoxo-eg.com has the right to take the necessary legal measures, from closing down the account, canceling the purchasing order, and banning from completing any future purchases.

Right of withdrawal:
The client has the right to cancel his order within a day from the purchasing date and before the product gets processed.

In case the product left our premises on its way to the client, it can’t be returned. In this case, the client should read the return policy.
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